Terms and Conditions of sale

Every purchase you make on www.vinra.shop implies your acceptance of the following conditions.

PRODUCTS

All the products offered for sale on vinra.shop are present in our warehouse. However, the actual availability of a product is indicative, as multiple users can purchase it at the same time. In case of lack of an ordered product, vinra.shop may offer you to modify the order placed or may decide to renounce the sale, obviously returning the amount paid.

Each product on sale on the site is associated with a photograph of it. Due to variations in packaging by the manufacturer, in some cases, the photographs may not exactly reflect the appearance of the delivered product. In particular, as regards the year of the product, if reported, what is stated in the name of the product itself is more authentic than that indicated in the image.

To ensure maximum shipping safety, all bottles are sold without any packaging but in protective anti-breakage packaging.

PRICES

The prices published on vinra.shop always include VAT (there are specific price lists aimed at professionals in the sector) and may be subject to periodic changes without notice.

If the price of a displayed product was published incorrectly or was not promptly updated on the site before the Customer’s purchase, vinra.shop reserves the right to renounce the sale.

SHIPPING

Shipments are insured by law by the carrier, any special insurance must be expressly requested at the time of ordering. Delivery usually takes place within 2-3 working days throughout Italy.

If you are purchasing from a foreign market, please contact our staff to define shipping methods, costs and any customs procedures. shop@vinra.it

RIGHT OF WITHDRAWAL

Purchases on vinra.shop are subject to the provisions of Legislative Decree 206 of 2005, which guarantees you the right of withdrawal.

The exercise of this right is regulated as follows:

The returned products must be intact, preferably in the original packaging: for damaged or altered products it will not be possible to exercise the right of withdrawal.

This right is reserved for natural persons: resellers are therefore excluded.

You will have 14 days to change your mind about your purchase.

To exercise this right, you will need to:

send us an email within 14 days from the date of receipt of the goods, indicating: Invoice number or tax document, order number, order date, the product or products for which you intend to exercise the right of withdrawal, indicating the item code , your bank details (IBAN code), which we will use for the refund. We will send you a confirmation email and agree with you on the return method and the warehouse address where the goods will be returned.

The return of the goods must be carried out within 14 days of your communication.

To return the goods, we will send a courier at your expense to the place indicated by you at the time of withdrawal.

Goods which must be either in the original packaging or in equivalent packaging, as long as they are suitable for shipping by courier.

Shipping costs will be borne by the customer who benefits from the right of withdrawal

In general, although not expressly written, the legal provisions regarding distance contracts apply.

Any possible dispute is subject to Italian jurisdiction.

INVOICE OR EQUIVALENT DOCUMENT

For holders of a VAT number, the invoice must be requested at the time of ordering, indicating their tax details in the notes of the order itself or in the appropriate registration form.

By placing an order on the website www.vinra.shop, you also give your consent to receive (for VAT holders) any invoice “only” in electronic format.

For the private customer, the goods are accompanied by a simple delivery document to private individuals with/or the relevant tax receipt.

COPYRIGHT

Photos, texts, descriptions and everything contained on the site are the property of DESAM Engineering and Environment cod. tax. 03371080262 R.E.A. TV-267114 owner of the vinra.shop site.

Full or partial reproduction of any part of the site is prohibited; The reproduction of texts and or photos for any use and in any form and in any case without prior written authorization from DESAM Engineering and Environment is also prohibited.

The site www.vinra.shop is owned by the DESAM Engineering and Environment company cod. tax. 03371080262 R.E.A. TV-267114.

For any information or complaint, you can send us an email to shop@vinra.it.

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